Shipping & Delivery

Shipping Policy

Last Updated: September 1, 2026

At Breezary, we're committed to delivering your order quickly, safely, and efficiently. Please review the shipping information below before placing your order so you understand our delivery areas, processing times, tracking procedures, and other shipping requirements.

Shipping Destinations

Breezary currently provides standard shipping within the 48 contiguous United States and Washington, D.C.

We are currently unable to ship to:

  • Alaska;
  • Puerto Rico;
  • U.S. Virgin Islands;
  • PO Boxes;
  • APO/FPO/DPO military addresses;
  • Freight forwarding companies; or
  • International destinations.

Orders to Hawaii may be available in certain circumstances and may require additional shipping charges.

Please contact our Customer Support team before placing an order for delivery to Hawaii so we can confirm shipping availability and any applicable charges.

Free Shipping

We offer Free Standard Shipping on most eligible orders within the contiguous United States.

If additional shipping charges apply because of product size, weight, delivery location, special handling requirements, or another applicable condition, the shipping charge will be displayed during checkout or communicated to you before the order is processed.

Order Processing

Processing times may vary depending on the product, inventory status, configuration, and availability.

Where available, the estimated processing time for a product may be displayed on the applicable product page.

In-Stock Items

Most in-stock products are processed and shipped within 1–3 business days after payment has been confirmed.

Pre-Order & Backordered Items

Some products may require additional production or restocking time before shipment.

These products typically ship within approximately 1–5 weeks, depending on availability.

Estimated processing information for pre-order or backordered products should be reviewed on the applicable product page before purchase.

Business days exclude weekends and public holidays.

Shipping & Delivery

After an order has been shipped, most standard deliveries arrive within approximately 3–7 business days.

Delivery times are estimates only and are not guaranteed.

Actual delivery time may vary because of factors including:

  • Your delivery location;
  • Carrier operations;
  • Weather conditions;
  • Transportation disruptions;
  • Public holidays;
  • High-volume shipping periods;
  • Incorrect or incomplete delivery information;
  • Oversized shipment requirements; or
  • Other circumstances outside Breezary's reasonable control.

Oversized ceiling fans or other large products may be shipped separately or delivered through a freight carrier when necessary.

Shipping Confirmation

Once your order has shipped, you will normally receive a shipping confirmation email containing available shipment information.

  • Tracking number;
  • Shipping carrier; and
  • Tracking link.

Please allow up to 24 hours after receiving your shipping confirmation for tracking information to become active in the carrier's tracking system.

Tracking Your Order

You can track your order by:

  • Clicking the tracking link included in your shipping confirmation email; or
  • Logging into your Breezary customer account and reviewing your order information, where account tracking functionality is available.

If your order contains multiple items or requires more than one shipment, the products may arrive in separate packages.

In this situation, each package may have its own tracking number and delivery schedule.

Can I Change My Shipping Address?

If your order has not yet entered processing or fulfillment, we may be able to update your shipping address.

Once an order has been processed or shipped, we may be unable to change the delivery address.

Need to change your shipping address?
Please contact our Customer Support team as soon as possible. Address changes cannot be guaranteed once an order has entered processing or shipment.

Incorrect or Incomplete Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Please carefully check your:

  • Recipient name;
  • Street address;
  • Apartment, unit, or suite number, if applicable;
  • City;
  • State;
  • ZIP code; and
  • Telephone number.

An incorrect or incomplete address may result in delivery delays, failed delivery, return-to-sender charges, or additional shipping costs.

Order Marked as Delivered but Not Received

If the carrier's tracking information shows that your package has been delivered but you cannot locate it, please take the following steps:

  • Verify that the shipping address on your order is correct.
  • Check around your property, including your porch, garage, mailbox, side entrance, or other safe delivery locations.
  • Ask family members, household members, neighbors, building management, reception staff, or your apartment office whether they accepted the package.
  • Contact the shipping carrier using your tracking number and request additional delivery information.

In some cases, a carrier may mark a shipment as delivered shortly before the package actually arrives.

If you are still unable to locate the package after 24 hours, please contact Breezary Customer Support.

Please provide:

  • Your order number; and
  • Your tracking number.

We will assist you in reviewing the shipment information and working with the applicable carrier where appropriate.

Damaged, Defective, or Incorrect Items

Please inspect your order immediately after delivery.

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of receiving your shipment.

To help us investigate and resolve the issue as quickly as possible, please provide:

  • Your order number;
  • Photos of the product;
  • Photos of the outer packaging;
  • Photos of the shipping label;
  • A brief description of the issue; and
  • A short video if the damage or product issue cannot be clearly shown in photographs.

Please keep the original product packaging, shipping box, protective materials, labels, and other relevant packaging until your claim has been completed.

For the best after-sales support, shipping damage or other product issues should be reported within 14 days of delivery.

Shipping Delays

Although Breezary makes reasonable efforts to deliver orders within the estimated timeframe, delays may occasionally occur.

Possible causes may include:

  • Severe weather;
  • Carrier delays;
  • Transportation disruptions;
  • High-volume shipping periods;
  • Holiday schedules;
  • Local delivery conditions;
  • Freight scheduling;
  • Natural disasters; or
  • Other circumstances outside our reasonable control.

If your shipment experiences an unexpected delay, we recommend checking the tracking information and contacting the shipping carrier first.

You may also contact Breezary Customer Support for assistance.

Lost or Undeliverable Packages

If a shipping carrier confirms that your package has been lost or cannot reasonably be delivered, please contact Breezary Customer Support.

Once the carrier status and applicable circumstances have been reviewed, we will work with you on an appropriate solution.

Depending on the circumstances, this may include:

  • A replacement shipment; or
  • A full refund.

The applicable solution may depend on carrier confirmation, product availability, and the circumstances of the shipment.

Multiple-Package Shipments

Some orders may be divided into multiple packages because of product size, warehouse availability, carrier requirements, or fulfillment arrangements.

Packages belonging to the same order may:

  • Ship on different dates;
  • Use different tracking numbers;
  • Use different shipping carriers; or
  • Arrive on different days.

A partial delivery does not necessarily mean that items from your order are missing.

Shipping FAQs

Which shipping carriers do you use?

We work with established shipping carriers such as UPS, FedEx, USPS, regional delivery providers, and freight carriers when necessary.

The carrier used for your order may be selected based on your location, product size, shipment weight, warehouse, and other delivery requirements.

Can I ship to a PO Box or military address?

No. Breezary requires a valid physical street address for delivery.

We currently cannot ship orders to PO Boxes, APO, FPO, or DPO military addresses.

Can I ship one order to multiple addresses?

No. Each order can only be shipped to one delivery address.

If you would like products delivered to multiple recipients or locations, please place separate orders for each shipping address.

Will all items in my order arrive together?

Not necessarily. Products may ship separately because of size, inventory location, carrier requirements, or other fulfillment considerations.

If your order ships in multiple packages, separate tracking information may be provided for each shipment.

How long does delivery usually take?

Most in-stock products are processed within 1–3 business days, and most shipments arrive within approximately 3–7 business days after shipment.

Pre-order or backordered products may require approximately 1–5 weeks before shipment, depending on the product.

What should I do if my tracking number is not working?

Tracking information may require up to 24 hours after shipment confirmation to become active.

If more than 24 hours have passed and your tracking number is still not displaying information, please contact our Customer Support team.

Contact Breezary Customer Support

If you have questions about shipping, delivery, tracking, a shipping address, damaged products, or a delayed shipment, please contact us:

Breezary Customer Support

Phone:
707-249-3725

Email:
support@breezary.com

Address:
2800 Power Inn Rd
Sacramento, CA 95826
United States